Delivery & Shipping Policy

Delivery & Shipping Policy

Access:

Customer must provide adequate access to service the hot tub. If access is not provided additional charges can occur.

Installation Includes:

Delivery and Placement of spa Installation of accessories at thje time of purchase

Not Included In installation:

Removal of trash
Permits
Electrical of any kind
Filling spa with water
Leveling
Spa Screen Work
Installation of Cover Clips

Additional Costs:

Screen work $225
Spa Removal $500 - With spa removeal, old spas electrical must be disconnected.

Electric:

Sunshine Leisure does not offer electrical services Electrical work requires a licensed electrician Siemens w0408M 11225 is recommended (not required) Requires isolated 220V 50 or 60 amps circuit All installations are different wire size and must meet NEC code Sunshine Leisure will not provide any permitting for electrical.
Sunshine Leisure LLC is not liable for any damage to car(s), walls, floors, grass, or any other area of the property. It is the customer's responsibility to provide a safe and secure path for delivery.

Turnaround Within 24 hours of purchase you will be contacted for a delivery date. Most orders are hand-delivered to your backyard within 3 weeks.

Carriers We use the following carriers to deliver our orders: In house delivery teams.

Back Orders If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Need help?

Contact us at sales@sunshineleisure.com for questions related to refunds and returns.